Privacy Policy

Effective Date: September 15, 2026

BILATO LLC (“BILATO,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information collected through our website, application forms, communications, and hiring process.

This Privacy Policy explains what information we collect, how we use it, how it may be disclosed, and the choices available to you.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

submit a driver application or inquiry through our website;
request information about driving positions or pay;
speak with a recruiter by phone, text, or email;
schedule an interview, orientation, or road test;
complete onboarding or pre-employment paperwork;
are hired as a driver, owner-operator, or shop employee;
contact us for support; or
otherwise interact with BILATO LLC.

Information collected may include:

first and last name;
phone number;
email address;
mailing address, city, and state;
date of birth and age eligibility;
commercial driver’s license number, class, endorsements, and state of issue;
medical examiner’s certificate information;
years and type of driving experience;
employment history and previous employer contact information;
accident, violation, and safety history;
motor vehicle record and Pre-Employment Screening Program results;
drug and alcohol testing program status, including Clearinghouse queries;
equipment owned, for owner-operator applicants;
availability and start date;
application responses, messages, and communication history; and
other information you voluntarily provide.

We may also automatically collect certain technical information, including:

IP address;
browser type;
device information;
operating system;
pages visited;
referring URLs;
approximate location derived from technical information;
dates and times of website activity; and
interactions with website forms and content.

2. How We Use Your Information

We may use the information we collect to:

respond to inquiries about driving positions;
process and evaluate your application;
contact you regarding your application status;
schedule interviews, road tests, and orientation;
verify licensing, medical certification, and employment history;
obtain and review motor vehicle records, Pre-Employment Screening Program reports, and drug and alcohol testing records where you have authorized us to do so;
build and maintain the driver qualification file required by federal regulation;
make hiring decisions;
complete onboarding, payroll setup, and equipment assignment;
communicate about dispatch, loads, and day-to-day operations once you are driving for us;
send recruiting communications when applicable consent has been provided;
maintain employment and safety records;
improve our website, hiring process, and driver experience;
prevent fraud, misuse, unauthorized activity, or security incidents; and
comply with applicable legal and regulatory obligations, including those of the Federal Motor Carrier Safety Administration and the U.S. Department of Transportation.

3. Cookies, Tracking Technologies, and Analytics

Our website may use cookies, pixels, tags, scripts, analytics tools, and similar technologies to operate the website, remember preferences, understand visitor interactions, analyze traffic, improve user experience, and measure recruiting performance.

These technologies may collect information such as:

IP address;
browser and device information;
pages viewed;
time spent on pages;
links or buttons selected;
referring URLs; and
website interaction and usage information.

We may use third-party analytics, advertising, hosting, and performance-measurement providers to help us understand how visitors interact with our website and to improve our recruiting activities.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of portions of the website.

If you provide your phone number through a BILATO LLC website form and manually select one or both optional SMS consent checkboxes, BILATO LLC may send you text messages based on the preferences you selected.

Consent to receive SMS messages is optional and is not a condition of submitting an application, requesting information, or being considered for employment.

Non-Marketing SMS Communications

If you consent to non-marketing SMS communications, you may receive messages related to:

responses to your application or inquiry;
interview, road test, and orientation scheduling;
appointment confirmations and reminders;
requested information about a position;
document and paperwork reminders;
qualification and onboarding updates;
application status notifications;
recruiter follow-up; and
other communications directly related to your application or active employment.

Marketing SMS Communications

If you consent to marketing SMS communications, you may receive messages related to:

open driving positions;
company news and announcements;
changes to pay packages or benefits;
referral and sign-on bonus programs;
hiring events and job fairs;
promotional offers;
invitations to apply or re-apply; and
similar recruiting or promotional communications.

Message frequency may vary. Message and data rates may apply.

Reply STOP to opt out at any time. Reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share personal information with service providers and contractors only as reasonably necessary to operate our business and evaluate your application.

These providers may include companies supporting:

website hosting and development;
applicant tracking and recruiting software;
phone, SMS, and email communications;
interview and orientation scheduling;
motor vehicle record and Pre-Employment Screening Program reporting;
background screening and employment verification;
drug and alcohol testing administration and consortium services;
payroll, benefits, and insurance administration;
cloud storage;
analytics and reporting;
technical infrastructure; and
security and fraud prevention.

These service providers may access information only as reasonably necessary to perform services on our behalf.

We may also disclose information:

to the Federal Motor Carrier Safety Administration, the U.S. Department of Transportation, state licensing agencies, and other regulators, where required;
to prospective employers who request your safety performance history with your written authorization, as required by federal regulation;
when required by law, court order, subpoena, or other legal process;
to protect the rights, safety, property, or security of BILATO LLC, our drivers, or others;
to investigate fraud, misuse, security incidents, or unlawful activity; or
in connection with a merger, acquisition, restructuring, financing, or transfer of business assets, subject to applicable law.

BILATO LLC does not sell personal information.

SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, loss, or destruction.

Security measures may include:

access controls and permission restrictions;
authentication and account security measures;
secure cloud and software service providers;
encrypted transmission where reasonably available;
system monitoring and logging;
restricted access to driver qualification files; and
internal security and data-handling procedures.

Access to personal information is limited to authorized personnel and service providers who require access to perform their responsibilities.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

respond to inquiries;
evaluate and document hiring decisions;
maintain the driver qualification file and safety records required by federal regulation for the periods those regulations specify;
maintain employment, payroll, and insurance records;
fulfill the purposes described in this Privacy Policy;
comply with legal, accounting, tax, and regulatory obligations;
resolve disputes;
enforce agreements; and
prevent fraud and protect our systems.

Retention periods may vary depending on the nature of the information and our relationship with you. Records we are required to keep by law are retained for at least the period the law requires, even if you ask us to delete them.

9. Your Privacy Choices

Depending on applicable law, you may request that we:

provide access to personal information associated with you;
correct inaccurate or incomplete information;
delete certain personal information;
restrict certain uses of your information; or
stop sending recruiting communications.

You may opt out of SMS communications at any time by replying STOP.

You may opt out of recruiting emails by using the unsubscribe link included in applicable emails.

You may control certain cookies through your browser settings.

Opting out of recruiting communications does not prevent BILATO LLC from sending necessary application, employment, safety, or dispatch communications where otherwise permitted.

10. Third-Party Websites and Services

Our website may contain links to or integrations with third-party websites, job boards, software platforms, applications, and services.

BILATO LLC is not responsible for the privacy practices, security, availability, content, or policies of third parties.

We encourage you to review the privacy policies of third-party services before providing information to them.

11. Safety Records and Consumer Reports

As a motor carrier, BILATO LLC is required to investigate the safety performance history of driver applicants and to maintain records demonstrating that each driver is qualified.

Where we obtain a motor vehicle record, a Pre-Employment Screening Program report, a background check, a drug and alcohol Clearinghouse query, or another consumer report about you, we will first provide the disclosure and obtain the written authorization that applicable law requires, including the Fair Credit Reporting Act where it applies.

If information in such a report contributes to a decision not to hire you, we will follow the notice procedures required by applicable law, including providing a copy of the report and a summary of your rights.

You may request that we correct inaccurate information in records we control. Records maintained by a consumer reporting agency or a government agency must be disputed with that agency directly.

12. Children’s Privacy

Our website and hiring process are intended for adults.

We do not knowingly collect personal information from children under 18.

If we become aware that personal information has been collected from a child under 18, we may take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with a revised Effective Date.

14. Contact Information

For questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact:

BILATO LLC
10874 Tartan Court
Mequon, WI 53097
United States

Phone: +1 (331) 322-0105
Email: dispatch@bilatollc.com
Website: https://bilatollc.com